GENERAL TERMS
I have the right to reject any order for any reason.
PAYMENT
Currency accepted is either USD or BRL and can be paid through PayPal or any brazilian payment service.
Just send me the money after I sent you the sketch.
PROCESS & DELIVERY
The time it takes to finish your commission varies 1 week - 3 month depending on factors such as health, the complexity of the commissioned piece, other work, and with seasons.
revisions
You get 3 rounds of changes on the sketch of the commissioned piece.
If you want to add something new on the final pic, this will come at an extra charge.
COPYRIGHT & USAGE
If you want to use the work for commercial purposes, we will discuss a extra charge for the rights to do it and a agreement on the copyright & usage.
You are not allowed to use the commission in any commercial way (e.g. any way that earns you profit in any way), such as selling prints, using the artwork in a game, printing it in an artbook. Of course, you can print it for yourself, but in no way are you allowed to re-sell the artwork.
If the work isn't for commercial use, you and i need to follow these rules:
I, Alana Gonçalves (the artist):
I reserve the right to cancel and refund the order at any time for any reason.
I retain all copyrights over the commissioned artwork.
I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
You (the customer/commissioner):
You may upload the commissioned artwork on any website and social channels.
You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.) unless you (the client) discuss this with me prior to paying for the artwork.
You may NOT alter the commissioned artwork without my (the artist's) consent.
You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
You may NOT use the commissioned artwork for commercial purposes unless you (the client) discuss this with me prior to paying for the artwork..
The following is considered copyright infringement:
Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
Claiming the artwork as your own.
Altering the artwork without my consent.
CANCELLATION & REFUND POLICY
The buyer is not allowed a refund once I started working on the commission.
If for any reason I am unable to start your commission you will receive a full refund.
If you cancel your order before I started it, you can get a full refund.
If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.